The companies that have chosen us continue to do as a result of the benefits they can achieve by working with us.
Thanks to our Quality Management System, we set specific customer satisfaction targets annually. We can carefully measure satisfaction through various activities such as sending satisfaction surveys, monitoring feedback from online reviews, and assessing the opinions of our project managers.
FREE EDIT IS A UNI EN ISO 9001:2015 CERTIFIED COMPANY
Free Edit is a company whose quality management system is certified by UNI EN ISO 9001:2015 by TÜV SÜD for the field of application
◾ Drafting and translation of manuals and technical documentation concerning industrial machines and plants
◾ Consulting services for CE marking of industrial machines and plants
This guarantees customers that they are dealing with acompany that cares about the efficiency and effectiveness of its production processes. In addition, our company is committed to continuous measurable improvement, which directly benefits you as a customer.
BENEFITS FOR YOUR COMPANY
Reduction of implementation time
Reduced editing and translation costs
Reduction of fixed costs
On-time deliveries
Providing a complete service
Guaranteed compliance with standards
DATA SECURITY
While today there is a great deal of discussion about Data Security, we can proudly say that we have always guaranteed the total security of your data, both in terms of processing, confidentiality, and non-competition, as well as from an information technology standpoint.
Thanks to external consultants, we have validated our entire work cycle, ensuring compliance with basic privacy management regulations as well as achieving the highest level of IT security assurance. This is accomplished by implementing equipment and procedures capable of controlling every aspect, from data storage to the process of data processing and back up.
Our customers can rest assured that their data is in the safest possible hands: ours. We will show you concretely, here is the specific documentation:
PRIVACY MANAGEMENT SYSTEM GDPR - PERSONAL DATA PROTECTION POLICY
It defines and describes the security policies adopted in relation to the processing of personal data, the organisational criteria for their implementation, and the appropriate information provided accordingly to third parties
AUTHORISATION AND INSTRUCTIONS FOR THE PROCESSING OF PERSONAL DATA
document signed by each Free Edit Srl employee who processes data relating to individuals
EXTERNAL DATA PROCESSOR AGREEMENT Art. 28 EU Regulation 2016/679
Document regulating and binding suppliers who process personal data belonging to Free Edit Srl to comply with the regulations pursuant to Art. 28 of the EU Regulation 2016/679
PRIVACY DISCLOSURE CUSTOMERS, SUPPLIERS AND THEIR CONTACTS
A notice referring to the processing of personal data of customers/suppliers and their contacts
PRIVACY DISCLOSURE EMPLOYEES AND COLLABORATORS
A notice related to the processing of personal data of employees and collaborators
OBLIGATION OF THE SECRET
In addition, as is the case for other professions, the Technical Communicator is also bound by law to the duty of secrecy, i.e., he/she is required to treat all documents and information he/she obtains in the course of completing a mandate or completing a task as secret and confidential.In our contracts you will always find the specifications on Confidentiality and Non-Competition, which we are committed to enforcing not only on our employees and former employees, but also personnel of our affiliated companies.
FREE EDIT SUPPORTS CORPORATE SOCIAL RESPONSIBILITY
By choosing Free Edit you choose a company that encourages and is actively engaged in implementing the Sustainable Development Goals (SDGs) of the 2030 Agenda for Sustainable Development, integrating its business model with socially responsible actions and key values in the fields of human rights, labour standards and environmental practices.
We think thatEthics and Corporate Social Responsibility (or CSR – Corporate Social Responsibility) should not just be trendy terms to be flaunted on the best occasions, but a philosophy of life that should start with our companies and become an integral part of our lives on a daily basis, but also serve as a guide and inspiration for future endeavours.
ARE YOU STILL UNCERTAIN? HERE'S OUR FAQ
It is understandable that when evaluating a new supplier there are many concerns to be addressed.
In order to assist you in your evaluations, we have prepared a list of the most frequently asked questions: